Frequently Asked Questions

Everything you need to know about your ICONIC London glow.

Are ICONIC London products cruelty-free?

Yes, we are proud to be 100% cruelty-free. We do not test our finished products or ingredients on animals, nor do we permit third parties to do so on our behalf.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking link. You can use this link to monitor your delivery's progress in real-time.

What is your return policy?

We offer a 30-day return policy for unopened and unused items. Due to hygiene reasons, we cannot accept returns on products that have been opened or tested.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Klarna.

Are your products vegan-friendly?

A large majority of our range is 100% vegan. You can find specific ingredient information and vegan certifications on each individual product page.